Privacy Policy

Last updated: Friday 12 April, 2024.

Welcome to VH Getaways. This Privacy Policy outlines our commitments and your rights regarding the collection, use, and protection of your personal information when you engage with our services. We are dedicated to maintaining the trust and confidence of our users. This policy provides detailed information about how we handle data and the measures we take to ensure its privacy and security.

Personal Data Collected

When you use VH Getaways to request a quote for a private jet charter, register an account, or access our services, we collect various types of personal information:

1. Identification Information: We collect your full name, contact details (such as email address and phone number). This information is vital for identifying you as a unique user and to facilitate communications.
2. Account Registration Data: When you create an account, we may ask for additional personal information to secure your account and offer more personalised services.
3. Transaction Data: For bookings and transactions, additional details such as payment method information, booking details, and preferences are collected to process transactions effectively and ensure that your travel needs are met.

Purpose of Data Collection

The personal data we collect is used for the following purposes:

• To provide and manage the services you request.
• To personalise your user experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products.
• To follow up with them after correspondence (live chat, email, or phone inquiries).

Sharing with Third Parties

VH Getaways does not sell, trade, or rent your personal identification information to others. However, we share personal information with a limited number of third parties under the following circumstances:

• Service Providers: We may share your information with companies that perform services on our behalf, such as payment processing, data management services, and marketing support. These companies are authorised to use your personal information only as necessary to provide these services to us.
• Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Security of Your Personal Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

You have the right to access, correct, or delete your personal information at any time. You can do this by logging into your account or contacting us directly. Additionally, you may have the right to object to certain processing activities or to revoke consent previously granted for specific purposes.

VH Getaways reserves the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@vhgetaways.com.